top of page

This is BC National's Digital Privacy Notice ("Notice" ) describes how BC National uses personal information collected through:  

​

  • Our website, online & software tax preparation products and services;​

  • Our mobile applications that incorporate this notice. 

​

How We Collect Your Personal Information:

We collect information about you in a variety of ways depending on how you interact with us and our online & software tax preparation products and services, including: 
 

  1. Directly from you when you provide it to us, such as when you register for our mobile app, request information or services from us, or contact us by phone, email, or otherwise.
     

  2. Automatically through the use of various technologies such as cookies, server logs, pixels, or other similar technologies when you interact with our websites, online products and services, mobile application, advertisements, and emails.
     

  3. From other sources, including, for example, select business partners, service providers, online social media networks (e.g., posting a message on on e of our social media pages), government entities (e.g., the IRS), and other third parties (including credit reporting agencies), or from publicly available sources.  for example, if you submit a job application or become an employee, may conduct a background check.  

​​

What Personal Information We Collect:

​The following provides examples of the type of information that we collect and how we use that information.  If you choose not to provide certain information we request, we may be unable to serve you as our products, services, calculators, &/or other tools may rely upon this information. 

​

​

How We Use Your Personal Information

In addition to the purposes and uses described above, we may use information to:  

  • ​Provide requested products and services.  

  • Contact you about related products and services. 

  • Provide customer support and servuce updates. 

  • Identify and authenticate users. 

  • Improve services, products, and online experiences.

  • Detect and prevent fraud, security incidents, or illegal activites. 

  • Comply with legal obligations or regulatory requirements. 

​

How and Why We Share Personal Information with Third Parties:

We may disclose your personal information as follows: 

  1. Service Providers: Sharing with service providers who assist with the website administration, surveys, payments, marketing, etc. 

  2. Government Entities: Disclosing as required by the IRS or state taxing authorities. 

  3. Legal Obligations: complying with subpoenas, court orders, or legal processes. 

  4. Business Transfers: Sharing during mergers, acquisitions or asset sales

  • SMS Consent: Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.

​

Your Choices

You may: 

​ Request access, correction, or deletion of your personal information.

Opt-out of targeted adertising by adjusting browser settings or using available opt-out links.

Unsubscribe from promotional emails by following unsubscribe instructions or contacting us. 

​​

How We Protect Information

We us reasonable measures to protect personal information but cannot guarantee its security.  you are responsible for maintaining the confidentiality of your client account password.  Notify us immediatley of unauthorized account acces..  

​

"SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."

​

Changes to This Notice

We may update this notice periodically.  The effective date of the latest version is provided below. 

​

Contact Information

If you have questions or need assistance please contact us: 

BC National 

10101 Southwest Freeway Ste 106 

Houston, TX 77074

713-880-2999

​

Effective Date: 1/29/2025

​

SMS Terms & Conditions 

​

Welcome to BC National (the site).  The terms and conditions ("terms") 

govern your sue of. our site and  services.  By accessing our site, you agree to comply with and 

be bound by these terms.  If you do not agree to the these terms, please do not use our site 

​

1.  Acceptance of Terms 

By using the site, you acknowledge that you have read understood and agree to be

bound by these terms, as well as our privacy policy.  If you are using the site on behalf of an organization, you represent that you have the authority to bind the organization to these terms.  

​

SMS Consent communication:  

The Phone Numbers obtained as a part of the SMS consent process will not 

be share with third parties for marketing purposes.  

​

Types of SMS communications:  If you have consented to receive text messages from BC National you may receive messages related to the following:

​

  • Appointment reminders 

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable)

​

Example: "Hello, this is a friendly reminder of your upcoming appointment with BCNational at 10101 Southwest Freeway Ste 106 Houston, TX 77074 on 1/21/2025 and 3:00 pm. 

Reply STOP to opt out of SMS messaging at any time." 

 

Message Frequency: 
Message frequency may vary depending on the type of communication.

 

For example, you may receive up 3 SMS messages per week related to your a

ppointments/billing, etc. 

​

Example: 

"Message frequency may vary.  You may receive up to 3 SMS messages per week regarding your appointments or account status."

​

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier's pricing plan.  These fees may vary if the message is sent domestically or internationally.  

​

Opt-In Method: 

You may opt-in to receive SMS messages from BC National in the following ways 

​

Opt-out Method:  

You can opt-out of receiving SMS messages at any time.  To do so, simply reply "STOP" to any SMS message you receive.  Alternatively, you can contact us directly to request removal from our messaging list. 

​

​Help: 

If you are experiencing any issues, you can reply with the keyword HLEP. or, you can get help directly from us by calling 713-880-2999. 

 

Additional Options: 

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 

 

Standard Messaging Disclosures: 

  • Message and data rates may apply. 

  • You can opt out at any time by texting "STOP"

  • for assistance, text "HELP" or visit our Privacy Policy and. Terms and Conditions pages. 

  • Message frequency may vary

​​

Effective Date 1/22/2025

    

bottom of page